Effective implementation of quality, environmental and occupational health and safety management systems earned Lo's Cleaning ISO certifications for quality management system standard (ISO 9001), environmental management system standard (ISO 14001) and occupational health and safety management systems (OHSAS 18001) from the Hong Kong Quality Assurance Agency
Lo's Cleaning began to expand its business to cover external wall cleaning for residential buildings, with the first contract for 14 residential blocks in Kingswood Villas, Tin Shui Wai, the New Territories
Lo's Cleaning expanded into residential household cleaning business riding on a contract to provide the service for apartment units of Laguna Verde, a residential estate in Hung Hom, Kowloon owned by an well-established local property developer
Cleaning service provided to the MTR Administration Tower / Headquarters Building